Skip Navigation LinksHome > Courses

Leadership and Coaching Skills for First Line Supervisors - Training Force USA

Class Length: 8 hours
  Start DateEnd DateClass TimeClass Location   
Start Date*
End Date*
Class Times*
Location Name*
Location Address*
Location City*
Facilitator Update Email*
Inquiry Phone Number*
30-Day Release


Reality-Based Strategies for Coaching

and Career Development of Line Officers



Understanding the Law Enforcement Culture and Managing Officer performance is an important part of Policing in the 21st Century.


Effective Coaching is an important addition to a law enforcement supervisor’s arsenal of skills. The ability to listen and help others achieve their personal and organizational objectives is a critical competency in today’s law enforcement profession.


Coaching skills can be applied across the organization at all levels, whenever goals are established and people need assistance in achieving them. “Our people are our most important asset” is not a trite slogan; it is a fundamental truth. People make your organization, and people who are world-class learners make your organization great. Leadership starts at the top but it doesn’t stop there. Everyone in the agency/department can develop the skills needed to lead!


This class provides reality-based principles and strategies for first-line supervisors who want to make a difference by encouraging and inspiring line officers to achieve personal and organizational goals. If you are looking for a supervisory class that focuses on the need-to-know “how to” rather than the nice-to-know theories, this is the class you’ve been waiting for!


Learning Objectives:

·    Students will be able to define and discuss American Policing, Recruitment, Hiring and Training of New Officers. Students will gain knowledge of the important of wellness and resiliency.

·    Students will discuss and understand the Police Subculture and be able to recognize Stress, Trauma and Other Issues Related to the Mental and Physical Health of Officers.

·    Students will learn the qualities of being a great police officer and the importance of Ethics in Policing. Students will learn and understand how the actions of one officer hurt an entire profession.

·    Students will be able to define First Line Supervision, Leadership, Servant Leadership, Manager, the Benefits of Effective Coaching, Leadership Styles and the importance of the Role each plays.

·    The Student will learn important principles including Control, Timely Decision Making, Questions, Mistakes, Anger, Objectivity, Fear, Be Specific, Role Modeling , and Self-Care.

·    Students will learn and discuss The Five Basic Beliefs of Leadership and The Six Supervisor Mistakes to Avoid.

·    The Student will learn about critical success strategies for new leaders in the First 90 Days.

·    They will learn about and discuss why there is no room in Policing for Toxic Police Leadership.

·    Students will learn how to inspire commitment, build insight and motivation so people focus their energy on goals that matter by reviewing the Six Leadership Lessons of Colin Powell.

·    Students will discuss how to measure their effectiveness as supervisors and the importance of taking care of themselves.



None - targeted audience is newly promoted Sergeants/Corporals





Captain Mike Schentrup has over 23 years experience as a law enforcement professional, with a major emphasis on criminal investigation.  Numerous years spent as an avid learner of leadership and over 10 years implementing these principles as a front line leader. Captain Schentrup has taught all over the southeast United States.