Human diversity is a concept that represents the totality of socially transmitted behavior. It is not just about race and ethnicity. Rather, it encompasses a broad range of individual differences including values, personality, attitudes, education, age, behaviors, and other characteristics and attributes, that ultimately are shared by groups of people. These differences can create tension or conflict. However, once these differences are identified, they can be transformed in a positive way to create a more harmonious and collaborative environment. By understanding human diversity, we are able to maximize the development of communication and interaction among people within an organization and the populations being served.
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